Cookie Policy

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

1.1 How Cookies Work

1.2 Similar Technologies

In addition to cookies, we may use similar technologies such as:

• Web Beacons: Small graphic images that track page views and email opens
• Local Storage: HTML5 local storage for storing larger amounts of data
• Session Storage: Temporary storage that expires when you close your browser
• Pixels: Tracking pixels for analytics and advertising

We use cookies for several important purposes:

We use different types of cookies based on their purpose and duration:

3.1 By Duration

3.2 By Origin

4.1 Purpose

Necessary cookies enable core functionality such as:

• User authentication and login sessions
• Security and fraud prevention
• Load balancing and performance
• Remembering your cookie consent preferences
• Maintaining secure connections

4.2 Cookies We Use

5.1 Purpose

Functional cookies enable enhanced features such as:

• Remembering your display preferences (theme, layout)
• Storing your language selection
• Remembering sidebar collapsed/expanded state
• Saving form data to prevent loss
• Personalizing content based on your preferences

5.2 Cookies We Use

6.1 Purpose

Analytics cookies help us:

• Understand which pages are most popular
• Identify technical issues and errors
• Measure the effectiveness of our services
• Improve user experience based on usage patterns
• Track conversion rates and goal completions

6.2 Google Analytics Cookies

6.3 Data Collected

Analytics cookies collect information such as:

• Pages visited and time spent on each page
• How you arrived at our site (referral source)
• Device type, browser, and operating system
• Screen resolution and viewport size
• Geographic location (country/city level only)
• Interactions with features and buttons

7.1 Purpose

Marketing cookies are used to:

• Show you relevant advertisements on other websites
• Measure the effectiveness of advertising campaigns
• Limit the number of times you see an ad
• Track conversions from ads
• Build a profile of your interests

7.2 Third-Party Marketing Cookies

7.3 Opting Out of Marketing Cookies

You can opt out of interest-based advertising through:

• Our Cookie Settings: Disable marketing cookies in your preferences
• Google Ads Settings: adssettings.google.com
• Facebook Ad Preferences: facebook.com/ads/preferences
• Digital Advertising Alliance: youradchoices.ca

We use services from trusted third-party providers that may set their own cookies:

You have several options for managing cookies:

9.1 Our Cookie Settings

When you create an account or log in, you'll be able to manage your cookie preferences through our cookie settings panel.

9.2 Browser Settings

Most browsers allow you to control cookies through their settings:

9.3 Mobile Devices

• iOS: Settings → Safari → Block All Cookies
• Android: Chrome app → Settings → Site settings → Cookies

10.1 How We Obtain Consent

When you first visit our portal, we display a cookie consent banner that allows you to:

• Accept all cookies
• Reject optional cookies (only necessary cookies will be used)
• Customize your preferences by cookie category

10.2 Withdrawing Consent

You can withdraw your consent at any time by:

• Changing your cookie preferences in your account settings
• Clicking the "Cookie Settings" link in the footer
• Deleting cookies through your browser settings
• Contacting us directly

10.3 Consent Records

We maintain records of your cookie consent, including:

• Date and time of consent
• Cookie categories accepted/rejected
• IP address and user agent
• Consent version

These records are kept for compliance purposes and to honor your preferences.

We may update this Cookie Policy from time to time to reflect changes in:

• The cookies we use
• Legal or regulatory requirements
• Our business practices
• Technology and services we use

When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through a prominent notice on our portal
• Request renewed consent if required by law
• Send email notification to registered users

11.1 Version History

If you have questions about our use of cookies, please contact us: